At Save Youth Save Future, we are committed to providing consistent and reliable support to all individuals, communities, and partners who engage with our programs. This policy outlines the principles, processes, and standards we follow to ensure our assistance is accessible, transparent, and effective.
Our support covers:
Guidance and information related to our initiatives, including deradicalization, Sufi tradition revival, youth engagement, drug de-addiction, sports, music, and cultural exchange programs.
Assistance for volunteers, participants, beneficiaries, and partner organizations.
Help with event participation, registrations, and feedback submissions.
We provide support through multiple channels:
Email: [support@saveyouthsavefuture.org] (or your official helpdesk email)
Phone Helpline: Available during working hours (Mon–Sat, 10:00 AM – 6:00 PM).
On-Site Support: Available at program venues and community outreach events.
Online Contact Form: Available on our official website.
General Inquiries: 2–3 working days.
Urgent Matters (related to safety, emergencies, or sensitive cases): Within 24 hours.
Partnership or Media Requests: Within 5 working days.
We ensure that all support interactions are:
Respectful: Every individual will be treated with dignity and compassion.
Confidential: Sensitive information will remain secure and will only be shared with authorized personnel.
Inclusive: Our support is available to everyone without discrimination based on religion, ethnicity, gender, or background.
If an issue remains unresolved, it can be escalated to the Program Coordinator or Executive Director for review and resolution.
We encourage participants and partners to share feedback to help us improve our services. Feedback can be submitted via email or through our official webs